CRM Software for Eyelash Salons
Fills every 2–3 weeks. Your rebooking system should be just as consistent.
TraxionLab is the client management platform built for lash artists who want to run a full schedule without manually following up with every client. Your account includes service-specific booking pages, automated fill reminders, and a rebooking system that runs between every appointment.
5 things ready before you log in
Separate booking pages for extension refills and removal, full eyelash extensions, lash lifts, lash tinting, and general appointments. Each service type has its own timing and intake, so every client lands on the right booking page.
Pre-written follow-up sequences for refills, full extensions, lash lifts, and tinting. Each includes aftercare instructions, a rebooking prompt at the right interval, and a review request when satisfaction is at its peak.
An Eyelash Salon website and a promotional offer page, both pre-built and ready to customize with your service menu, photos, and booking link.
Three intake forms for new client inquiries: a general contact form, a new client offer form, and a newsletter subscription. Every type of new client inquiry has a place to land in your pipeline.
A pre-built pipeline that tracks new client inquiries from first contact through first booked appointment. Every prospective lash client is visible until they become a regular.
The Cost of Doing Nothing
A lash client who comes in every three weeks for fills is worth $1,400–$2,000 per year. Losing one regular to a new lash artist because of a missed rebooking prompt is months of revenue gone.
Average job/lead value: $120
What Eyelash Salon Owners Actually Deal With
Clients miss their fill window and their extensions fall out before rebooking
Your client's fills are due at three weeks. She gets busy, forgets to rebook, and by week four her extensions look rough. She's embarrassed and waits until they're gone to reach out. You lost three weeks of fill revenue and she's now searching for a lash artist who reminds her before it gets to that point.
No-shows waste your most productive hours
A full set no-show is two to three hours of wasted time in your chair. You turned away other clients for that slot. Without automated appointment reminders, no-shows happen because clients simply forgot, not because they didn't want the appointment.
New clients find you on Instagram but don't book because there's no simple next step
A new client sees your lash work, tags a friend, and goes to your Instagram profile. She wants to book but doesn't see a clear way to do it and decides to message you. You're in a session. She books with a lash artist who had a direct booking link in her bio.
Tools Built for Eyelash Salon Companies
Solves pain point #1
Automatic Fill Reminders at the Right Interval
After every full set, a fill reminder fires automatically at 2.5 weeks: 'Your lashes are ready for their fill, here's a link to grab your spot before your schedule fills up.' After every fill, the next reminder starts. Clients stay in the window and your chair stays full.
Solves pain point #2
No-Show Reduction with Appointment Reminders
Every booking triggers a confirmation text, a 24-hour reminder, and a 2-hour reminder. Clients who haven't confirmed get a personal check-in. Most lash artists see their no-show rate decline significantly within the first week.
Solves pain point #3
Direct Booking Link for New Client Inquiries
Add your booking link to your Instagram bio, website, and in every automated response to new inquiries. New clients who find your work can book without waiting for a DM response, and they end up in your calendar instead of your competitor's.
Everything in one place
TraxionLab is a complete business operating system, not just one tool. Every capability below is included in your plan.
CRM & Lead Pipeline →
Track every prospect from first contact to signed job.
Missed-Call Text-Back →
Instantly text anyone who calls when you can't answer.
Automated Follow-Up →
Pre-built sequences that follow up for you, on schedule.
SMS & Email Marketing →
Broadcast campaigns and one-on-one conversations from one inbox.
Online Booking Calendar →
Let customers book themselves so your phone stops ringing for the wrong reasons.
Reputation Manager →
Automated review requests sent after every completed job.
AI Chat Widget →
A website chatbot that qualifies leads and books appointments around the clock.
Website & Funnel Builder →
Build landing pages and lead funnels without a developer.
Social Media Scheduler →
Plan and post content across platforms from one dashboard.
Automation Workflows →
Connect any action to any trigger. No code, no agency needed.
Analytics & Reporting →
See exactly where leads come from and which ones close.
AI Employee →
Luna handles inbound inquiries, qualifies leads, and follows up 24/7.
30-Day Free Trial
No credit card required
No Contracts
Month-to-month, always
Cancel Anytime
Zero cancellation fees
Live in 24 Hours
Onboarding starts same day
Simple, flat pricing
Start free for 30 days. No contracts, cancel anytime.
Launch
Get set up and running.
- ✓ CRM, contacts, and pipeline
- ✓ Email and SMS messaging
- ✓ Calendar and online booking
- ✓ Website and funnel builder
- ✓ Automation workflows
- ✓ Social media scheduling
- ✓ Up to 1,000 contacts
Growth
Where serious operators live.
- ✓ Everything in Launch
- ✓ Automated review requests
- ✓ Full pipeline analytics
- ✓ Up to 5,000 contacts
- ✓ Done-with-you onboarding
- ✓ Same-day support
- ✓ Bi-weekly group coaching
Partner
Your back office, handled.
- ✓ Everything in Growth
- ✓ AI Employee: 24/7 lead handling
- ✓ Unlimited contacts
- ✓ White-glove setup
- ✓ Priority support
- ✓ Quarterly 1-on-1 strategy
- ✓ 2 custom builds per month